We offer Special Pricing for large orders. Please see the Details page of each product for specific quantity pricing.

Please note: During your initial shopping, our system will allow you to add 500 pieces to your Shopping Cart. While you are viewing your Shopping Cart, you may change the quantity beyond 500 pieces, in the space provided, and then click "Update".

What Robe Sizes Do I Choose?

Adult Bathrobes
Most of our robes are OSFM (One Size Fits Most). Robes are all generously sized to fit a wide range of measurements. Waist Size is approximately 60" and about 48 - 52" in length. 100% Turkish Terry or Terry Velour Robes weigh about 3 - 3 ½ lbs, Waffle Weave robes about 1 ½ - 2 ½ lbs.

Children's Bathrobes
Robes are designed to be an average fit for ages 3-6 years (approximately 26" length) and 7-11 years (approximately 34" in length).

Bathrobe Fabrics

Most of our robes are 100% Genuine Luxurious Turkish Cotton. Turkish Cotton Bathrobes gained its popularity with consumers, hotels and spas desiring the finest cotton fabrics for their guests and clients.

Turkish cotton is considered the world's finest cotton material and is recognized for its luxurious feel, absorbency and thickness. Our bathrobes are offered in Terry or Terry Velour, high grade heavy Turkish Cotton or Waffle Weave lightweight cotton.

All of our bathrobes and towels are designed to meet Five Star Hotel and Luxury Spa superior standards. Our customers include hotels and resort spas, day spas, salons, massage and natural therapy, corporate businesses, wellness centers, fitness centers, recreational and community centers, schools, retail stores, and many more.

Custom Embroidery

We offer custom embroidery of your logo or custom graphics. The first time set-up fee is $50.00 per logo or graphic, and $3.00 per item embroidered. We require a minimum of 12 bathrobes or towels for Custom Embroidery orders. Bathrobes and/or towels must be purchased before embroidery begins and cannot be returned once the embroidery is complete. If you prefer, a sample embroidery piece will be sent to you and we will await your approval. Completion and delivery time is approximately 7-10 days after you have approved the sample piece.

Personalization

We also offer an Embroidered Personalization service for bathrobes and towels. The charge to personalize your bathrobe or towel is $7.95 per name or initials. Please select the Personalization option, select color and font for your thread and input the name you would like to have embroidered. During your checkout process, please note in the Customer Notes section your instructions for the names and which robes or towels each name is to be placed.

In Stock Inventory

We keep our warehouse inventory fully stocked to accommodate our customers and provide same day shipments. Being that we manufacture, import and distribute our own products, we cut out the costly "middle-man" out and provide our valued customers with the best possible savings. We also carry a few items that are made by our manufacturing partners to provide a diverse selection of goods.

Our Guarantee

We are very proud of the products that we offer and our number one priority is 100% customer satisfaction! We are confident that our products will meet the scrutiny of any savvy buyer looking for the highest quality cotton products available on the market today. If you are not satisfied, you may return any order to us for a full refund of the cost of the merchandise within 30 days of receiving your shipment.

Payment Methods

We accept most credit cards, personal or company checks, and PayPal for payment of your order. If paying by check, please send it to 17150 Newhope St. #904, Fountain Valley, CA 92708 and note your Order id # on the check. Orders will be shipped upon check clearance of 5-10 business days.

Shipping and Delivery Time

Shipping cost will be displayed at the Shopping Cart page when adding items to your cart. We typically ship the same or next business day that your order is placed, Monday through Friday. We ship UPS Ground delivery method unless otherwise indicated in your shipping options. If you have any special shipping requests, please contact us immediately and we will make every effort to accommodate.

We also offer drop-shipping and blind-shipping. The shipment will be per your instructions and will not include promotional items or invoices. Please email us at support@cottonage.com or call us at (714) 434-4916 with any special instructions.

If you would like to pick up your order in person, please call us ahead of time at (714) 434-4916 to let us know you are coming. We will have your order boxed and ready to go.

Back Ordered Items

Due to the overwhelming popularity of our bathrobes and towels, a product may be placed on Backorder until additional inventory is received. If an item is on backorder, we will notate the product's Details page of the backorder and restocking date. Backorders will be filled as soon as product is restocked and a shipment confirmation email will be sent to you immediately. If you have questions about your backordered item, please email us at support@cottonage.com.

Change or Cancel Order

We do our best to ship all orders the same day that the order is received. If you would like to change or add items to your order, please call us immediately at (714) 434-4916 or email us at order@ CottonAge.com. We will try to accommodate your request to modify an order before the order is shipped out. If the order has already entered the shipping process, it cannot be changed or cancelled. However, you may return your items once you have received them. If you would like to cancel an order, please note our Return Policy.

Track Your Order

Once your order is shipped you will receive an email with your shipment tracking number. Please keep the tracking number to reference the status of your shipment. If you do not receive your shipment within a reasonable time, please email us with your name, contact info, order number and tracking number and the best time to reach you.

Lost password

If you have lost or do not remember your username and password, choose the Recover Password option. You will be asked for your email address, shortly you will receive the information you gave when you registered. If you need to change your username or password please contact us by email.

Dealers:

Please contact us to discuss CottonAge.com business opportunities.

Affiliate Program

As an e-commerce affiliate, you place our links/banners on your website. When a visitor to your site clicks on the link and makes a purchase at our site, you earn a commission (percent of sale). We handle the entire shopping and buying experience through our e-commerce channel.
Click here to join for affiliate program.

Exchange and Return Policy

We will be glad to refund or exchange any new, unused merchandise. If you would like to return an unused item, you are entitled to a replacement, refund, or credit within 30 days of the date of purchase. The refund or credit will not include any shipping charges shown on your invoice. A refund or credit will amount to the total cost of the product plus any applicable sales tax. Shipping charges will not be refunded.

To return products, send an e-mail to order@CottonAge.com including the first and last name of the purchaser, invoice number, day time phone number, e-mail address, and reason for return. Upon receiving your request, CottonAge.com Returns Department will send you a reply with the return address and a CottonAge Return Number"(RMA#). Upon receipt of the RMA#, repack the items, enclose a copy of the original invoice or packing slip, and return the package within 5 days via mail, UPS, RPS, Federal Express, or any other courier that issues a tracking number. The RMA# MUST appear on the outside of all packages. Products returned without the RMA# clearly indicated will not be accepted.

We suggest you keep a tracking number fro your shipper for your records. CottonAge.com reserves the right to modify its exchange and return policy

Privacy Policy

CottonAge.com has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website: CottonAge.com.

1. Notification of Changes:

If CottonAge.com makes changes to any terms or conditions of the Privacy Policy, the changes will be posted in this document so that you will always know what information we gather, how we might use that information and to whom we will disclose it. We may change, modify, add or remove portions of this Policy at any time. If we change the way we use you[r] personally identifiable information we will notify you via electronic mail and you will have the option to "opt-out" of that new use. At any time, you may later review or update the personal information we have collected online from you by contacting us at: info@CottonAge.com.

2. Opt-out of Communication:

We may from time to time send you e-mail or other communications regarding current promotions, specials and new additions to the CottonAge.com site. You may "opt-out," or unsubscribe from our newsletters by following the unsubscribe instructions in any e-mail you receive from us, or by sending an e-mail to info@CottonAge.com.

3. Cookies:

We use cookies to help identify you when you visit our store and to customize your experience. The cookies make your use of the site easier, allow you to retrieve an earlier shopping cart, make the site run more smoothly and help us to maintain a secure site.

4. Security:

At CottonAge.com you can be assured that your personal and account information is secure, consistent with current industry standards. In order to most efficiently serve you, credit card transactions are handled by established third party banking. They receive the information needed to verify and authorize your credit card or other payment information.

5. Legal Disclaimer:

Occasionally CottonAge.com may be required by law enforcement or judicial authorities to provide Personally Identifiable Information to the appropriate governmental authorities. We will disclose Personally Identifiable Information upon receipt of a court order, subpoena, or to cooperate with a law enforcement investigation. CottonAge.com fully cooperates with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful.

6. Third Parties:

The information collected by CottonAge.com is used only for the limited purposes of processing orders, keeping you informed about your order status, for statistical purposes, for improving our site and its performance, and to notify you of products or special offers that may be of interest to you. We do not sell or rent our customer information to any outside party under any circumstances.

7. Log Files:

When you order from us, we collect personally identifiable information from you. If you order one of our products or services, we will collect and maintain your name, e-mail address, billing address, shipping address, telephone number, product selections, credit card or other payment information, order number, and IP address. We collect this, and other information, as disclosed in this Policy, in order to fill your order, to communicate with you about your order and to send you promotional materials.

Contact us

CottonAge.com
info@CottonAge.com
714-434-4916